Returns / Shipping

Returns

We hope you love your sunDAE’s Boutique purchase. Eligible full-priced clothing may be returned within 7 days of delivery.

To be eligible for a return, items must be unworn, unwashed, unaltered, and in their original condition with all original tags attached. Items showing signs of wear, including stains, makeup, deodorant, perfume, or other marks, will not be accepted.

Customers are responsible for return shipping costs unless an item arrived damaged or an incorrect item was received. Original shipping charges are non-refundable.

Approved eligible returns will be refunded to the original payment method.

Final Sale

All sale or discounted items and all accessories are FINAL SALE and cannot be returned, exchanged, or refunded.

Pre-Orders

Pre-orders may be canceled for a full refund at any time before the order ships. Once a pre-order has shipped, the standard return policy above applies to eligible clothing.

Please allow approximately 3–4 weeks for your pre-order to ship. If purchasing for a specific Sunday, event, or special occasion, please keep the estimated shipping timeframe in mind when placing your order.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible with your order information and photos so we can review the issue and make it right.

Shipping

Once your order ships, tracking information will be sent to the email address provided at checkout. Shipping rates and available delivery options are shown at checkout.

Please double-check your shipping address before placing your order. Pre-order items follow the 3–4 week processing timeframe noted above before shipment.

Questions?

For return, preorder, or shipping questions, contact us at shopsundaes@gmail.com.